Privacy Policy
Last update: October 17, 2026
1. Introduction
Mystrix ("we", "our", or "us") dey committed to protect your privacy. This Privacy Policy explain how we collect, use, disclose, and protect your information when you use our interactive storytelling platform.
2. Wetin We Dey Collect
Information Wey You Provide
- Account Information: Email address, display name, and password
- Profile Information: Bio, preferences, den settings
- Payment Information: Dem process am securely through our payment providers (Stripe, and PayPal where dem offer am)
- Communication: Support requests and feedback dem
- Content Wey You Create: Story inputs and messages wey you write during sessions, world chat messages, creator drafts, and any images, audio, or video wey you upload
Information We Collect Automatically
- Usage Data: Pages wey you visit, features wey you use, session interactions
- Device Information: Di kind browser, operating system, and device identifiers wey you dey use
- Log Data: IP address, time wey dem access am, referring URLs
3. How We Take Your Information
We dey use your information to:
- Provide and maintain di Service
- Handle transactions and manage your account
- Make your experience and content recommendations dey personal
- Improve our Service and build new features
- We go talk to you about updates and support
- Keep the platform safe and secure
- Follow legal obligations
4. How AI Dey Handle Your Content
When you play story, ask our support assistant, chat for world, or use our creator tools:
- Na DeepSeek dey mainly process how Story dey flow, e dey use deepseek-flash. Groq na di separate fallback wey dem set for how Story dey flow. These services dey pick and arrange fixed material wey creator write; dem no dey write live Story prose. Na DeepSeek dey process support questions, e dey use deepseek-flash. Di support provider dey receive di current question, relevant published help, page context, and any support preferences wey you choose to save; e no dey receive di full conversation history. Other general platform text, including non-story world chat, na DeepSeek dey mainly process am with deepseek-flash, and Groq na di separate fallback wey dem set for am. OpenAI, OpenRouter, and Alibaba Cloud (Qwen) still be approved hosted providers, but dem no dey part of di canonical reader route and dem dey receive platform-selected text only if dem deliberately select am and disclose am through di governed provider configuration. If a creator set up their own text-generation credential, authoring requests wey dem make with that credential dey pinned to di provider wey di creator pick. Those requests no dey fall through to di platform reader route.
- We store session transcripts so you fit resume sessions
- We fit use combined anonymous data to improve AI quality
- We no use your personal interactions to train AI models with other users' content
- For text wey we send go third-party AI provider, we no dey control whether dat provider dey keep am or dey train on top wetin e receive. Na dat provider own terms dey govern am.
- If you turn on Story speech, Mystrix dey make am for Mystrix own voice box: di sanitized spoken prose, di language wey e dey, and di in-house designed voice identity wey you pick, Mystrix infrastructure dey process dem and e no dey go any hosted speech provider at all. Story speech dey off unless you turn am on. Mystrix dey keep each result wey e accept well well and dey use am again for matching speech recipes and playback, so normal replay no dey process di text again. If you no know wetin happen to one render, di next preparation attempt go use di same content key, so render wey di voice box don finish go dey collected instead of making am again. If you generate one sound effect, na di same Mystrix voice box dey render am: di effect description wey you write, 500 characters max, and duration wey you ask wey no pass 10 seconds, Mystrix infrastructure dey process dem and e no dey go any third party at all, and Mystrix dey store di measured result as your normal sound asset; generation get limit per day.
- Wen machine wey dey check things dey process images and videos wey you upload, dem dey send one small copy of di image or, for video, one frame wey dem pull out, go DeepSeek so e go check am for safety by itself. DeepSeek dey use those pixels only to give safety score; e no dey make or change images. OpenAI no dey receive those image copies or di frames. If di check flag am, if di check no work, or if di machine wey dey check spoil, di asset wey you upload no go dey available for Story use until person wey get right do moderation action record say e approve am clear; if dem reject am, e go stay blocked. Na only Creator uploads wey dem don review and approve, or house-owned assets wey dem don review and approve, dem fit use. Dis automatic check na help for moderation, e no mean say dem go catch every bad thing.
- Creators fit ask make dem generate or refine Story image with key wey dem enter for di open authoring session, or use di Mystrix image service where e dey enabled. Di OpenAI or Google Gemini provider wey dem select go receive di bounded scene brief and reference images wey di creator select. Z.ai image generation go receive only di bounded scene brief; di Z.ai quality check wey dey review im candidate also go receive di candidate and di reference images wey di creator select. Mystrix no dey store creator provider keys for im database; manual image action dey keep key small time for worker memory while di action dey run. Generated candidates and retained transparent sources go remain private working assets until dem apply approved finished frame. DeepSeek still dey limited to di safety-verification path wey we talk about above; e no be image-generation provider.
- If dem don approve and review one house-owned discovery or surface image, you fit use am again if im visual spec, rights evidence, and safety review match. Images wey creator upload still dey under di creator hand and dem no dey turn am to shared stock. Any full-frame scene image wey dem apply still dey bound to di exact account wey own am, di Story version, and di event.
5. How We Share Your Info
We no sell your personal information. We fit share information with:
- Service Providers: Third parties wey dey help us operate. Dem be our payment processors (Stripe, and PayPal where we dey offer am), di AI providers wey section 4 talk about, DeepSeek for upload safety verification, and Google for push notifications to our mobile apps. Dem no dey send Story speech and creator sound effects go any third party: na Mystrix own voice box dey render dem. We no dey share your information with any third-party analytics provider; check section 9.
- Creators: Combined anonymous statistics about story performance
- Legal Requirements: When law require am or to protect our rights
- Business Transfers: For merger, acquisition, or sale of assets
6. How We Keep Your Data Safe
We use proper technical and organizational measures to protect your information, including:
- We dey encrypt data when e dey move
- Secure login systems
- Regular security checks
- Access controls and monitoring dey
7. How Long We Keep Your Data
We keep your information as long as your account dey active or as needed to provide services. You fit request to delete your account and related data anytime.
8. Your Rights
Depending on where you dey, you fit get rights like:
- Way to reach your own personal information
- Correct data wey no accurate
- Delete your data
- Move your data
- Object to processing
- Withdraw consent
To use these rights, abeg contact us through our support system.
9. Cookies and Tracking Wey Dey Follow You
We use cookies and similar technology to:
- Keep your session and authentication
- Remember wetin you like
- Analyze how people dey use am
- Make our Service beta
You fit control cookies through your browser settings.
We host our visitor analytics for our own servers. We no use Google Analytics or any third-party analytics provider, and we no sell or share visitor data. Analytics no set cookie: we count visitors with rotating one-way fingerprint wey we no fit reverse to IP address, and wey stop to connect to anybody within 24 hours. We respect Do Not Track and Global Privacy Control browser signals — if your browser send either one, we no record anything at all.
10. Children's Privacy
Mystrix no be for children under 13. We no knowingly collect information from children under 13. If we discover say we collect such information, we go delete am quickly.
11. Changes to Dis Policy
We fit update this Privacy Policy from time to time. We go notify you about any major change by posting the new policy for the Service and updating the "Last updated" date.
12. Contact Us
If you get questions about this Privacy Policy or how we handle data, abeg contact us through our support system.